Contact us

Do you need information about an item listed on our website? Do you have questions about an order you’ve placed? Or about our trade-in offer or an ongoing trade-in?

If you haven’t found the answer in our FAQ, our Customer Service team is available Monday to Friday, from 9am to 7pm, via our contact form.

To help us process your request as quickly as possible, please include:

• Your order and/or buyback reference number
• The first name, last name, and email used when placing the order or submitting the buyback